|
Online:
Downloads, Documentation, and Forum
To access customer-only content, please log
in to this site.
If you do not have a login, you can register.
Customer Portal
The M86 Security Customer Portal allows you to
create and view Technical Support cases online.
Access to this feature is only available to organizations
with an active contract that includes direct technical
support from M86 Security.
Log
in to the Customer Portal.
Register
for access to the Customer Portal.
Email Support:
Email support is available for all customers,
including software evaluation customers.
Please note that due to increased spam being
sent to this address we have had to implement
more aggressive spam detection measures. As a
result, there is a small possibility of a legitimate
support email being caught as a false positive.
If you do not receive an acknowledgement of your
email within 4 business hours please send another
message or contact us using the telephone numbers
below.
Phone Support:
Note:
Phone support is generally available Monday
to Friday during business hours in each region.
Customers with Premium support contracts are
able to contact support at any time for critical
issues. To learn more about support service
levels, please see the Support Services page.
EMEA:
Support in this region is provided by your
M86 Security partner. If you need assistance
locating your M86 Security partner, please contact
M86 directly at: +44 (0)1256 848 080 and press
1.
SWG Support:
+972 9 8648 222
MOL(Marshal Product
Line) and WF Support: +44 (0) 1256
848 076
Americas:
Phone Support: +1 713 682-1400
Asia-Pacific:
Support in this region is provided by your
M86 Security partner. If you need assistance
locating your M86 Security partner please contact
M86 Security directly at one of the following
numbers:
- +64 (0)9 985 0531
- Australia (Toll Free): 1800 266 452
- New Zealand (Toll Free): 0800 554 445
- Taiwan:+886-2-23970300 ext.339
|
